Build The Future Of Ecommerce
Order Desk exists to empower businesses by simplifying and automating order management.
We are driven by helping others.
Order Desk is, at its core, helpful. We are motivated by helping our customers, our team, our partners, and our industry, find success.
We are diverse.
We believe in honoring the freedom to live our lives and care for our families and ourselves while practicing the self-discipline it takes to responsibly and successfully get our work done from wherever we choose to work.
12 Countries
We're based in Brazil, Canada, Jamaica, Japan, Kenya, New Zealand, Nigeria, Philippines, South Africa, Turkey, Thailand, and the United States.
Side Hustles
We are artists, athletes, chefs, comedians, dancers, gamers, musicians, photographers, poets, wig makers, yogis, and more.
Pet Desk
We have bunnies, cats, dogs, and fish, and respectfully, we will say hi to your dog before we greet you.
We are customer-focused in every role.
Customer support is essential to making a good product. The problems and questions our customers bring to us are what creates the foundation of every project we work on—what integrations we build, who we hire, and how we offer support.
Everyone in our company is in tune with the needs of our customers and is knowledgeable about our how our product is being used.
Company perks
Fully Remote
We trust that you'll be doing your best work no matter where you are in the world.
Personal Technology Budget
Upgrade your gear and your home office.
Monthly Internet Allowance
Stay reliably connected to the internet with a monthly stipend for your home internet.
Flexible Paid Time Off
Need a day to unwind? How about a mental health week? We believe that you do your best work when you're feeling your best.
Competitive Salary
Our goal is to meet or exceed the industry standard, plus profit sharing bonuses and more.
Company Retreats
Spending time together in person helps us grow and bond as a company. We're taller in person... probably.
Being self-funded keeps us invested.
We care about what we do, so we’re in it for the long haul and are committed to growing responsibly and working creatively within the constraints of our own progress. Our goal is to make a useful, accessible product based on the needs of our customers, not the demands of investors.
Career Opportunities
Technical Support Specialist
This is a full-time position open to applicants worldwide with the ability to work between 9am and 6pm Pacific Standard Time (US) regardless of your physical location.
Order Desk is looking for an experienced technical support specialist to join our 5-star support team. A normal support ticket here is equivalent to an escalations ticket at another company, so if you love a challenge and you're inherently curious to know more, this is the job for you.
The salary range for this role is $55,000 - $58,000 USD/year. We base our offer on your skills, experience, and role alignment.
To learn more and apply, click "Apply Here".
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If you’re passionate about ecommerce, motivated by solving complex problems, and thrive in a collaborative environment, fill out the form below. We’ll save your information and contact you if we have a role where we believe you’ll thrive!